Liqiang,Tiantong,Electric Vehicle,New energy technology

Service Tenet

Users Are God

Service Idea

Every Little Thing You Do Is A Big One For Us.

Service Promise

After Receiving The User's Notification, It Is Guaranteed That 12 Hours In The
Province And 48 Hours Outside The Province Can Be Rushed To The Scene To Solve The Problem.

Service Policy

Think About What Users Think And What Users Are Anxious About

Service Criteria

Enthusiasm, Courtesy, Perfection, Thoughtfulness And Timeliness

Service Target

Customer Satisfaction 100%

Three-Package Service Standard

Three-Package Term And Free Service Content
Serial Number	Name Of Parts And Components	Warranty Period	Maintenance Fault Description
1	Electric Machinery	3 Years	Replacement Of New Motors Within 1 Year, 2-3 Replacement Maintenance (Motor Coil Phase Absence, Short Circuit, Burnout Non-Human Factors)
2	Tooth/Side Gui Motor	2 Years	Replacement Of New Machine In One Piece And Post-Maintenance Treatment (Non-Artificial Factors Of Motor Coil Phase Gap, Short Circuit And Burnout)
3	Hall Element Of Motor	6 Months	Functional Failure
4	Motor Bearing	12 Months	Quality Issues (Non-Human Factors)
5	Controller	1 Years	Functional Failures (Non-Human Factors)
6	Charger	1 Years	Functional Failures (Non-Human Factors)
7	Lead Acid Battery	1 Years	Battery Capacity Less Than 60% (Non-Human Factors), Free Replacement Of New Batteries Within 6 Months, Free Replacement Of Maintenance Batteries During 7-12 Months (Based On The Date Of Battery Factory)
8	Lithium Battery	2 Years	Battery Capacity Less Than 60% (Non-Human Factors), Free Replacement Of New Batteries Within 12 Months, Free Replacement Of Maintenance Batteries During 13-24 Months (Based On The Date Of Battery Factory)
9	Directional Handlebar, Frame, Front Fork, Direction Column, Rear Flat Fork	2 Years	Fracture And De-Welding (Non-Human Factors)
10	Speed Control Handle, Brake, Instrument, Converter, Flash, Horn, Anti-Theft Device, Voice Device, LED Lamp	9 Months	Functional Failures (Non-Human Factors)
11	Central Axle, Crank Sprocket, Front And Rear Shock Absorption, Rear Rack, Saddle Tube, Main Support, Side Support, Flywheel, Saddle, Cushion	6 Months	Hardware Breakage And De-Welding (Non-Human Factors); Saddle, Cushion Breakage, Bottom Breakage (Non-Human Factors)
12	Front Rim	1 Years	Rust, Paint Removal, Deformation And Bearing Wear (Non-Human Factors)
13	Ordinary Tyre	6 Months	Faults, Cracks And Bubbles (Non-Human Factors)
14	Vacuum Tyre	1 Years	Faults, Cracks And Bubbles (Non-Human Factors)
15	Inner Tube	15 Days	Trachoma And Air Leakage (No Replacement Due To Self-Repair Or Improper Riding)
16	Baking Varnish	6 Months	Bubbles And Cracks
17	Rearview Mirror, Safety Pipe, Light Bulb, Cable, Switch, Brake Shoe Block		Fragile Parts Not Covered By Warranty
18	Other Unlisted Parts And Components		Replacement With Quality Problems Within 3 Months (Non-Human Factors) And Replacement At Cost After 3 Months
	Special Tips: 1. The Above Time Is Based On The Date Of Purchase. (Except For Storage Batteries) 2. This Table Is For Reference Only. Refer To The Corresponding Product Specifications For The Three-Package Specifications Of Specific Models.

Non-Triple Warranty
Serial Number	Content
1	Faults Caused By User Failure To Use, Maintain And Adjust According To The "Instructions For Use"
2	User Self-Repairing And Refitting Cause Damage, And Self-Decomposition, So That The Original State Of The Fault Is Destroyed, And It Is Unable To Carry Out Technical Identification And Analysis Of The Fault.
3	Faults Caused By Improper Use Or Custody Of Users Or Accidents.
4	Vehicles Without Warranty Cards, Valid Sales Notes Or Ticket Cards
5	Fragile Parts And Consumables Are Not Allowed To Be Packaged In Three Packages (E.G. Flywheel, Bearing, Saddle, Support, Locks, Lamps, Fuses, Brake Skins, Brake Lines, Spokes, Bulbs, Rearview Mirrors, Carbon Brushes, Reflecting Mirrors, Plastic Parts And PP Parts Belonging To The Non-Three-Pack Period Are Not Allowed To Be Packed In Three Packages).
6	Disassemble The Parts By Oneself Outside The Scope Of The Instructions.
7	Self-Repairing Projects Without The Consent Of The Special Maintenance Unit.
8	The Quality Guarantee Period Of The Parts That Have Been Repaired And Replaced During The Warranty Period Is Still Calculated According To The Original Three-Package Period.